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Shipping and Return

​Shipping Policy

 

At Fiesta Fashion, your satisfaction is very important to us. We aim to make every part of your shopping experience smooth and enjoyable. Please review the following information. 

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What is your shipping policy?

If an order is placed before 12PM (PST), we will ship it out the next business day, or earlier, if possible. If an order is placed after 12PM (PST), we will ship it out in two business days, or earlier, if possible. All orders will ONLY be shipped out if we have received payment. In cases where there are a lot of pending orders ahead of yours, your shipment may be delayed.

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What is your shipping rate?

Shipping rates are estimated during checkout. After the total weight of your complete order has been confirmed, the shipping charge will be adjusted. Depending on the weight of your order, the shipping charge may be more or less than your estimated quote. If it is more, you must make a payment before the order is shipped out. If it is less, you will be refunded the next day after your order is shipped out.

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How can I track a package?

A shipping confirmation email will be sent with a tracking number once your order has been shipped out.

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What is your shipping policy for 2-Day or 3-Day orders?

2- and 3-day orders must be made before 12PM (PST) in order to be shipped out that day. If a 2- or 3-day order is placed after 12PM (PST) it will be shipped out the next business day.

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Out of stock items

If an item(s) is out of stock we will ship all items that are available & ready to ship. For the items out of stock we will update comment section on order with out of stock items.

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We truly appreciate your understanding and are always here to support you.
If you have any questions or need help with your order, please don’t hesitate to contact us at info@fiestafashionpartydress.com.

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Return Policy

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Please read our return policy carefully as our terms have recently changed.

 

  • All items are final sale

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  • We do not accept exchanges or returns (NO EXCEPTIONS)

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  • Returns are only accepted in the case of manufacturer defects and must be pre-approved

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  • STORE CREDIT ONLY

 

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Manufacturer Defects

If you receive an item with a manufacturer defect, you must contact us at info@fiestafashionpartydress.com within 3 business days of receiving your order. To be eligible for a return, your item(s) must be unused and in the original packaging. Your return request must include:

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  • Order number

 

  • Item number (Color and quantity included)

 

  • Reason for return

 

  • Photos of the merchandise you wish to return

 

Once your request has been approved, the merchandise must be shipped and in transit back to Fiesta Fashion within 2 DAYS of receiving approval. All labels provided to the customer will be standard service or UPS Ground; customers will be responsible for expedited shipping costs. If the items are not shipped within the 2 day period, your return request will be denied and cancelled.

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